Terms of Service

1. Who we are

Health by CRBN (formerly Baseline) is a product of CRBN HQ LLC, a Pennsylvania limited liability company (“CRBN HQ LLC”, “we”, “us”). These Terms of Service (“Terms”) are an agreement between you and CRBN HQ LLCabout your use of the Health by CRBN website, app and connector for AI assistants (together, the “Service”). By creating an account or using the Service, you agree to these Terms and acknowledge our Privacy Policy.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use Health by CRBN. Health by CRBN is not for children. If we learn an account belongs to someone under 18, we will close it and delete its data.

3. Your account and sign-in codes

You sign in with a one-time code sent to your email. Keep your email account secure: anyone who can read your email can sign in as you. You are responsible for activity on your account and for the assistants and apps you connect to it. Tell us right away at adrian@crbnhq.com if you think someone else has access.

4. Acceptable use

You agree not to:

• break the law or anyone else’s rights while using Health by CRBN;
• access another person’s account or data without their permission;
• probe, scan, overload or disrupt the Service, or get around its security, rate limits or access controls;
• copy, resell or build a competing service from Health by CRBN, or scrape it by automated means other than the assistant connector we provide;
• upload malware or content you don’t have the right to share.

5. Not medical advice

Health by CRBN is a tool for logging and reviewing food, weight and training. It does not diagnose, treat, cure or prevent any condition, and it is not a substitute for a physician, registered dietitian or other qualified professional. Targets, plans, summaries and suggestions in Health by CRBN, including anything an assistant says while connected to it, are general information for tracking only.

Consult a physician before starting or changing a diet, exercise or weight-loss program, especially if you are pregnant or nursing, have a medical condition, take medication, or have a history of disordered eating. Never ignore professional advice or delay seeking it because of something in Health by CRBN. In an emergency, call your local emergency number.

6. Exercise and assumption of risk

Exercise, including strength training and cardio, carries a risk of injury, illness and, rarely, death. You decide whether and how to exercise, what weights and intensities to use, and whether a plan suits you. You voluntarily take on those risks. Use proper form, equipment and supervision. Stop exercising right away and seek medical help if you feel pain, dizziness, faintness, chest discomfort or shortness of breath.

7. Estimates may be wrong

Nutrition values in Health by CRBN come from what you enter, from Open Food Facts barcode data (a public, crowd-sourced database), and from estimates made by AI assistants, including estimates from meal photos. These can be incomplete or wrong. Body measurements, trends, training weights and progress figures are calculated from your entries and can also be wrong. Check package labels and other reliable sources when accuracy matters to you, for example for allergies or a medical diet.

8. Third-party services and AI assistants

You can connect Health by CRBN to services we don’t control, such as AI assistants (for example Claude, ChatGPT or Grok) and Strava. When you connect one, you choose to let it read from and, where you allow, write to your Health by CRBN data, and data you share goes to that provider under your own account and their terms and privacy policy. Assistants generate their own responses: their outputs are not ours, and we are not responsible for them or for those services. You decide what to send them. You can disconnect them at any time in Settings.

9. Your content

You own the data and content you put into Health by CRBN (“your content”). You give CRBN HQ LLC a limited, non-exclusive, royalty-free license to host, store, copy, process and display your content only as needed to run, secure, support and improve the Service for you, and to share it as you direct (for example with an assistant you connect). This license ends when your content is deleted, except for copies in backups that expire on their normal schedule. You are responsible for having the right to share what you upload, including photos.

10. Data export and deletion

You can download a copy of your data and delete your account and data at any time in Settings → Account. Deletion is permanent. Our Privacy Policy explains what is deleted and when.

11. Suspension and termination

You may stop using Health by CRBN at any time. We may suspend or close an account, or limit features, if you break these Terms, if it’s needed to protect the Service, other people or us, or if required by law. We may also change or stop offering the Service, or any part of it. Where we reasonably can, we will tell you in advance and give you a chance to download your data. Sections 5 to 9 and 12 to 16 survive termination.

12. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and that the Service will be uninterrupted, secure or error-free. Some jurisdictions don’t allow some of these exclusions, so some may not apply to you.

13. Limitation of liability

To the fullest extent permitted by law, CRBN HQ LLC and its members, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, data, goodwill, or personal injury arising from your reliance on information in the Service, arising out of or relating to these Terms or the Service. Our total liability for all claims relating to the Service is limited to the greater of the amount you paid us for the Service in the 12 months before the claim arose, or US $50. Health by CRBN is currently free.

Nothing in these Terms limits liability that cannot be limited by law, such as liability for fraud, gross negligence or willful misconduct.

14. Indemnity

You agree to defend and indemnify CRBN HQ LLC against claims, losses and reasonable costs (including attorneys’ fees) brought by a third party arising from your content, your misuse of the Service, or your violation of these Terms or someone else’s rights.

15. Governing law and venue

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be brought only in the state or federal courts located in Pennsylvania, and you and we consent to their jurisdiction. This doesn’t take away any rights you have under the consumer-protection laws of the place you live.

16. Changes to these Terms

We may update these Terms. The “Last updated” date shows the current version. For material changes, we will tell you in Health by CRBN or by email before they take effect and ask you to accept the updated Terms. Until you do, you can’t use Health by CRBN or log from an assistant, but you can still download or delete your data. If you don’t agree, you can delete your account.

17. General

These Terms and the Privacy Policy are the whole agreement between you and us about the Service. If a provision is found unenforceable, the rest stays in effect. Our not enforcing a provision is not a waiver. You may not transfer these Terms without our consent; we may transfer them as part of a merger, acquisition or sale of assets, with notice to you.

18. Contact

CRBN HQ LLC · adrian@crbnhq.com